This paper provides an evaluation framework to explore the linking mechanisms between customer knowledge management competence (CKMC) and Balanced Scorecard (BSC). With a case study from Chengdu-Chongqing Economic Circle of China. this paper attempts to empirically justify the framework. An index system was established for evaluating CKMC based on BSC and knowledge management process. https://www.parisnaturalfoodes.shop/product-category/resveratrol-500mg/
Customer knowledge management competence evaluation of agritourism enterprises by using the balanced scorecard and fuzzy-AHP: Evidence from Chengdu-Chongqing economic circle.
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